HAIP
For travel & experiential operators

From discovery call
to fifth-star review.

HAIP is the AI-first communication platform for experiential travel operators — luxury caravans, multi-day journeys, DMCs, bespoke trip designers. Capture every enquiry, generate quotes in minutes, and remember every traveller.

Built with Ratha · India's premier luxury caravan operator

Anjali & Rohan

Honeymoon · Spiti caravan · 11 nights

Quote ready · 18 min
D1–2Manali · acclimatise + sound bath
D3–4Kaza · monastery circuit + stargazing
D5–6Kibber · private chef + glacier walk
D7–9Tabo · monastery + photographer
D10–11Kalpa · descent + spa wrap

AI drafted quote in 4 min · founder approved · sent on WhatsApp

Suggested add-ons: photographer (₹65K) · in-caravan chef (₹40K)

<30min

Enquiry-to-quote (vs 6+ hrs)

>60%

Enquiries auto-handled

>80%

Direct booking target

>90%

Pre-trip prefs collected

The trip designer's reality

High-deal-value, long-discovery, everything-bespoke

Experiential travel runs on intimate conversations and detailed itineraries. The work is craft. The admin is crushing.

Enquiry-to-quote takes 6+ hours on a good day

Trip designers manually pull itineraries, rates, transport options into a quote PDF. By the time you reply, the guest has booked elsewhere.

Itinerary knowledge lives in someone's head

The founder knows the best stops. The new trip designer doesn't. Quality drops the moment volume scales past one person.

Multi-day pre-trip engagement is ad hoc

Dietary preferences, special occasions, transport details — collected via 14 separate WhatsApp messages over 2 weeks. Half get missed.

You can't tell which marketing actually works

Direct ~70%, referral ~25% — sure. But which campaigns? Which keywords? Which Instagram posts? Pure guesswork.

Built for experiential travel

Your trip-designer team, multiplied

AI Trip Designer

Drafts complete itineraries from your knowledge base — activities, restaurants, photographers, transfers, route options. You curate, then send as a beautiful quote PDF in minutes, not hours.

Brand-voice grounded replies

RAG knowledge base of your past itineraries, FAQs, rate plans, transfer options. The AI Concierge reads like your founder wrote it — because it learned from your founder.

Multi-day pre-trip sequences

Automated D-14 itinerary doc, D-7 dietary + occasion check, D-1 driver briefing, D-day welcome. On WhatsApp, on schedule, every time.

Every discovery call auto-scored

CallerDesk forwards your number to the founder/trip designer's mobile. HAIP auto-transcribes, scores discovery quality, flags missed upsells, and writes a wrap-up — within 90 seconds.

Lost-reason intelligence

Wrong dates · weather concern · budget mismatch · couldn't decide on route — weekly clustered themes from your lost enquiries, so you know exactly what to fix next.

Guest 360 for repeat clients

Lifetime stays, past objections, predicted CSAT, suggested opener — surfaced the moment a repeat client messages. Perfect for high-value experiential travel.

“We design 11-night journeys across Spiti, Ladakh and the Northeast. Every enquiry used to feel like reinventing the wheel. HAIP turned our past 200 itineraries into a knowledge base — and now the first quote draft lands inside 30 minutes. Repeat-client retention is up, and we've doubled trip designer capacity without doubling the team.”

R

Ratha

Luxury Caravan Travel & Experiential Journeys · HAIP design partner

Read case study

FAQ

Trip designer questions

Stop typing itineraries.
Start designing journeys.

HAIP gives your trip-designer team a 200-itinerary memory and an AI co-pilot that drafts in minutes.